Privacy Policy

We take your privacy seriously. Here’s the short version of how we handle your information - clear, simple, and upfront.

• We collect only what you explicitly give us (like when you submit a form) or what’s needed to run the site (like basic analytics).
• We use this information to answer questions, provide quotes, and improve our services.
• We DO NOT sell your information or share it with advertisers.
• You can ask us to update or delete your information at any time.
• Cookies help us understand how visitors use our site - you can turn them off in your browser.

Last updated: September 12 2025

Fort Glass ("we," "our," "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, or otherwise interact with us.

Information We Collect

We collect limited personal information necessary to provide our services and respond to inquiries:

• Information you provide directly: such as your name, email address, phone number, or project details when you complete a contact form, request a quote, or communicate with us.
• Technical information: such as your IP address, browser type, device, and pages visited, collected automatically through cookies or analytics tools.

We do not sell, rent, or trade your information.

How We Use Your Information

We may use the information we collect to:

• Respond to inquiries, requests, or service bookings.
• Provide estimates, proposals, and service updates.
• Improve our website, services, and customer experience.
• Maintain security and prevent misuse of our site.
• Comply with applicable legal obligations.

Sharing of Information

We may share your information only in these limited circumstances:

• Service providers: with trusted third parties who help us operate our website, IT systems, or customer communication, under strict confidentiality.
• Legal requirements: if required by law, regulation, or legal process.

We do not share your information with advertisers or unrelated third parties.

Cookies & Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to understand how visitors use our site. These tools may collect anonymized usage information. You can disable cookies in your browser settings if you prefer.

Data Retention

We retain personal information only as long as necessary for the purposes outlined above, or as required by law.

Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Choices

• You may contact us to access, update, or correct your personal information.
• You may request that we delete your information, subject to legal and contractual obligations.
• You can opt out of analytics cookies via your browser settings.

Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

Children’s Privacy

Our website and services are not directed to children of any age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us.